Get in Touch With Us
Got a question about something you have read on this site, spotted an error, or want to suggest a topic we should cover? This page explains how to reach our editorial team and what happens once you do.
The Best Way to Reach Our Team
Email is the most reliable route to us. We read every message that arrives and aim to respond within two working days. Send your enquiry to [email protected] and, where possible, tell us briefly what your message is about — that alone helps us route it to the right person and answer faster.
We do not have a phone line or live chat for reader enquiries. Email keeps a clear written record of what was asked and what was answered, which matters when the topic involves specific casino terms, bonus conditions, or a correction that needs checking against a source.
What You Can Get in Touch About
- Questions about our reviews — If anything in our coverage of casinos not on GAMSTOP, wagering requirements, payment methods, or game selection is unclear, ask us to explain it further.
- Corrections and updates — Bonus terms, licensing details and payment availability at overseas casinos change regularly. If you believe something we have published is out of date or inaccurate, tell us what you found and where, and we will look into it.
- Content suggestions — If there is an aspect of non GamStop casinos, sports betting, or payment options you think deserves closer coverage, let us know.
- Partnership or editorial enquiries — If you represent a casino operator, software provider or another organisation and want to discuss working with us, introduce yourself and explain what you have in mind. Any commercial relationship never decides our rankings.
- Concerns about gambling harm — If you or someone you know is struggling with gambling, please say so in your message. We will point you towards independent support, and we would always encourage contacting GamCare or your GP as a first step, regardless of anything discussed on this site.
What to Include for a Faster Response
A short, specific message gets answered quicker than a long, general one. Where relevant, it helps to include:
- The page or article your query relates to
- The casino name, if your question concerns a specific operator covered on our best non GamStop casinos page
- Whether your enquiry is about content accuracy, a general question, or a partnership proposal
- Any relevant dates, since bonus terms and payment processing times can change
We cannot resolve individual account issues, verify identity documents, or intervene in a dispute between a reader and a casino operator. Those matters sit with the operator's own support team and, where applicable, their licensing authority.
How We Handle Your Message
A real member of our editorial team reads and answers each email — we do not rely on automated replies to close out reader queries. Our target is a response within two working days, though this can stretch slightly during busy periods. If your enquiry needs research, such as checking a bonus term against a casino's current site, we will say so rather than guess.
Why Your Feedback Matters
Non Gamstop Casinos exists to help UK readers understand how casinos not on GAMSTOP operate, including their bonuses, wagering requirements, payment methods and consumer protections — or lack of them. Reader feedback is part of how we keep that research current. If something we have written affected a decision you made, good or bad, we want to hear about it.
Before writing in, it is worth checking whether your question is already answered on our guide to the best non GamStop casinos, which covers welcome offers, editorial ratings and the practical detail behind each listing.
Thank you for taking the time to read this far. We look forward to your message.